I bought Microsoft Office Professional Plus 2024 from ZAK LEARNING LTD on Wowcher. discovered it was not compatible with my laptop so I couldn’t use it. Contacted Zak Learning and they agreed to refund for the purchase. A few moths later I still had not gotten the refund. Contacted Zak learning and they assured me they refunded and I should check with Wowcher. Contacted Wowcher and they said unfortunately your refund voucher expired. I didn’t use a vowcher to pay for my order. I was assured money will be credited back to my account by the seller and I never got an email from Wowcher with the refund. Emailed them and was told “I’m sorry to learn your credit has expired”How does my money just expire? Seems Wowcher can just take my money for a product I never received? Worst experience ever! Would never use them again. I have been scammed!!
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