Wouldn't even give them 1 stars. Paid for a 2 night break in Europe for the christmas market. Terms and conditions states minimum of 40 hours in the destination. Travel agents offered me flights allowing for 30 hours if that. I was offered earlier flights if I paid more. Once I voiced about the 40 hours the holiday was then "unavailable". The travel agent then said id receive a refund as its unavailable and that this request would be sent to wowcher. After numerous emails and whats app to wowcher over 2 months I never received a reply. After getting klarna involved to Investgate wowcher gave me "a refund" in the form of store credit to spend with them. None existence customer service team. They break customer rights laws Make you pay for services they can't even offer then refuse to take accountability. I have escalated this to the Trading Standards
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