wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Sharon Green
Disgusting customer service

I bought a Chromebook through Wowcher, which wasn't as described. This wasn't Wowcher's fault, but when I queried why £9.99 P&P had been applied by Wowcher when the Chromebook was dispatched directly from the merchant without the involvement of Wowcher, I didn't get a reply. I have had an awful time with the seller who goes by two names - Renew Electronics and timo Electronics. I asked Wowcher to step in, but heard nothing. I asked Wowcher to refund the £9.99 P&P, but again heard nothing. No direct number I can call. Customer Service is not just atrocious, but non existent. I am out of pocket by the £70 that Renew / Ultimo Electronics have ripped me off by, plus £9.99 by Wowcher for a P&P service that wasn't provided to them. Renew / Ultimo Electronics were also terrible at getting back toe, however they confirm that they did not have to &9.99 P&P fee passed on to them by Wowcher. I paid this in a separate transaction to Renew / Ultimo Electronics

1
Date of experience: Aug 26, 2025

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