Awful service.Asked for a full refund not Wowcher credit as pillows bought look nothing like advertised. After 2 weeks of batting Instagram messages back and forth asking to verify if I will get money refunded to my bank account and being continuously told it’ll be a Wowcher credit I’m kind of losing the will to live. If goods are not as described, or nothing like photo on website, then I thought it was UK law to be given a refund to original source of payment, I don’t want a Wowcher credit to end up purchasing more tatt!Will NEVER use this company again, will have to write off the loss and put down to experience as completely bored now, which is probably their aim, grind you down then you give up!Cloud9 merchant on Wowcher.Horrendous, don’t buy a thing from them, absolute rubbish.
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