Placed an order with Wowcher 6th November (50547002) and redeemed the voucher for a A 24-Day Christmas Floral Bouquet Building Block Advent Calendar from ZonkeShop. No tracking details through the Wowcher site, just said redeemed. Only way to contact Wowcher is through What's app. They advised to contact company and wait 72 hours! 72 hours later nothing. Contacted Wowcher again and was told by assistant that an Agent would contact me within 24 hours. Nothing. Now now tracking information on Wowcher site at all. Contacted ZonkeShop to cancel as it has not been delivered. Still nothing. Contacted Wowcher through What's App to ask what is going on. Nothing. £30.99 may not be a lot, but as the order has not been delivered, I want it back.
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