Order Number:49754279I bought a mystery break and was advised I would be contacted by their travel partners - this took 2 weeks for them to get in touch.Andy from Travelolo (Travel Magic Ltd) eventually called and advised I was given Dublin as my destination but if I wanted to change I could have Paris. I asked for 24 hours to decide on this as had to speak to my partner. ' Yes thats ok' replied Andy.He then emailled details and I was asked to check all spelling of names and DOBs were correct, he advised 'just reply to my E mail and say 'All ok' which I did.I then checked the Paris 'deal' - not a deal at all. It was going to cost an extra £240 - when I actually worked out what this would have cost to book myself it would have been £321 in total - TRAVELOLO were asking £450- hardly a deaI!Also not that Paris hotel was 65 miles from airport!I then said I would just take the original Dublin deal. To which I was advised that was now unavailable as I had I agreed to the Paris deal by replying 'All ok' in my e mail. This was not what 'Andy' told me - he asked for confirmation all spellings and DOBs were ok.Then followed a barrage of emails asking for the Paris balance to be paid.I contacted WOWCHER but received no reply.I feel totally let down - spending £198 on two vouchers which were unused.WOWCHER need to look closely at these travel partners as its a complete SCAM - its a process of getting money out of you - there is no deal to be had!WOULD NOT RECOMMEND
Claim your business profile now and gain access to all features and respond to customer reviews.
