I’ll own my mistake—I didn’t read the emails properly and assumed buying a randomised advent calendar meant it would be delivered, like similar deals on Groupon. Turns out it was a voucher-based offer, and yes, I did receive emails confirming that and the code’s expiry.But like many people, I’m drowning in emails: marketing spam from companies that auto-enrol you after a purchase, food orders/appointments for elderly relatives, updates from social services, three work inboxes, Teams messages, calls, and personal admin. It’s a lot. The overwhelm is real.Expecting a voucher code to expire within a week of purchase is unreasonable. It feels like a cash grab, especially when there’s no flexibility or goodwill shown to a first-time customer. No calendar, no refund—not even a credit to my Wowcher account, despite the fact that you’ve clearly sold the calendar I paid for. Bad vibes.
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