I requested a refund within 14 days of purchase. I contacted wowcher complaints department and was informed that I would need to download the whatsapp business account in order to contact Wowcher. I then informed them that I wanted a full refund, however they informed me that they would need to contact the merchandiser. The merchandiser then contacted me to say that I was unable to obtain my refund. There is no telephone number in order to speak to someone direct. I will not be rating Wowcher as a good service, as I did not receive any apology or refund even though I have not used my voucher and I have lost my money
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