Wowcher are an absolute joke! I purchased a voucher for hotel stay and paid via Klarna 3 payments. Final payment made a few days ago and upon checking my “voucher” in the App I was shocked to see it says ‘expired’. How can something expire when I haven’t even had the voucher as I hadn’t even paid upfront for it. Why offer Klarna if in the meantime the voucher expired! Absolutely shocking lack of customer support - £99 down the drain! Customer support WhatsApp is about as useful as a chocolate teapot. And very patronising - telling me I should have read the small print … read the terms and conditions- I am entitled to no refund etc etc! This has ruined a birthday celebration and left me £99 out of pocket. Explain yourselves Wowcher? There is absolutely nothing ‘wow’ about your service. Don’t use them!! Unless you want to flush your money down the toilet !!
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