Never again using this company. Bought a mattress voucher from an absolute shambles of a company Cloud9 back in September. Bunch of liars with products unfit for anyone. 1st one arrived damp, so was returned and replaced. 2nd one arrived, completely different to the pictures advertised on the website, also a fly inside the packaging for good measure. Wowcher have done nothing to help, everytime I contact them, I get told to contact the seller. Then the seller just makes a lie up or repeats the same answer as the last email. I think Wowcher enjoy just sitting back and watching me try to recoup anything from this purchase with the 3rd party seller. Contacted Wowcher a dozen times for help and get the same generic response from them each time to speak to the seller. Never again will I buy anything from these, deals look good on paper but once they've got your money they aren't interested. Terrible customer service and I'll be ensuring none of my friends or family use these. The dispute is still going on, mattress has been sat in my hallway for over a month. Don't waste your time or money. Luckily it was just £60 I'll never see again!! EDIT- Wowcher just because you said you've spoken to me does not mean this is resolved. Your ignoring my WhatsApps and I'm still out of pocket
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