BEWARE!!! Do not get tangled up with this company. If you do, only use a credit card so you have more of a chance to get your money back. If you slip up and make a mistake with their complicated process you can loose a lot of money and be involved in a Complete Nightmare process of chatbot, WhatsApp and email messages that will get you nowhere. You cannot speak to a person but just get automated responses explaining their ‘system’ over and over again. Their process is- you buy and pay for the goods, you get bombarded with email offers plus an email about how to ‘redeem’ your purchase, you have an order number and a ‘voucher code’ you have to contact the merchant who supplies the item you thought you had bought and give them your bank payment details all over again ( which is very worrying), you supply what you think is your voucher code, if you make a mistake at this point you are done for!!! Once you realise something is wrong and your purchase has not turned up (in my case a garden bench) the goods you want to buy are no longer available. You are told you are being generously given credit to buy other items. There’s nothing g you want or really like the look of but you plump for something to use the credit, you have to tick the ‘use my credit box’,(by the way, only some of their items have this use my credit box). In my case I did not receive an email containing the ‘voucher code’ to go to the merchant to redeem these other items but I had to pay for them when I selected them!!! You wonder what’s going wrong. The items you selected ( but didn’t really want) are, again, no longer available, You are now owed even more money and have received nothing. Please, please do not enter into this Nightmare of an arrangement with this company. It might work for some people but for me it has just been a complete rip off.I have explained I am older, a stressed career and have failing eyesight (macular degeneration) but none of these vulnerabilities count with them.
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