Wouldn’t even give this a 1 star… purchased a pink king size bed and mattress from Wowcher through cloud9, got dumped on my door in the rain didn’t even bother knocking… went out to bring it in and there was no mattress, delivery man that works for the company tried to tell me Wowcher had sent the wrong size mattress and refused to show me that it was on the van. There was no proper bed slats delivered a pile of 5foot planks of rough splintered 4x2 was left to use as slats! No delivery note or anything. I have been trying to contact Wowcher and this company for a week and I’m not really getting a response other than keep telling me every day to wait another 3 days and refusing to give me at least half of my money back to buy a new mattress and some proper bed slats. Super angry! And disgusted that Wowcher are also ignoring me. Will be taking this a lot furtherThey reply saying get in contact to help but they don’t help and keep repeating themselves with wait another 3 days 😡😡😡😡
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