Utter disgrace. I booked Wowcher mystery holiday for my sisters birthday at cost of £200.After the company trying to charge more for airports not in London and not honoring offered dates, and months of back and forth I finally settled on dates as Wowcher did nothing to help. I was totally helpless and was stressed I’d lose the money so rearranged my holiday dates.I went to book it then and was told by the vendor WEEKENDER BREAKS that they no longer deal with Wowcher so no trip can be given and they won’t be doing it. I have messaged Wowcher with no reply and am not in a position to lose that kind of money. They have made no attempt to help me and I don’t know what to do.I can see online that Wowcher did have to refund a lot of money in 2024 for unethical practices - I wish I’d known.I will have to take this further, I can’t afford that loss and do not understand why a company would do its best to trick paying customers instead of helping.
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