This has been the biggest disappointment of my life. I paid for a mystery holiday for two, which ended up costing me nearly £700. The service responsible for the mystery holidays failed to pay for the hotel, leading to my reservation being canceled just two days before my arrival in Poland. Unfortunately, I was not informed about this beforehand. Stranded in Poland, I had to pay an additional £300 for a different hotel. To make matters worse, both the service provider and the platform have ignored my situation, leaving me without any compensation. I would never recommend this to anyone. It was a nightmare experience!
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