My recent experience has convinced me to steer clear of them in the future. I bought a deal for a phone at the start of November, but when the item never arrived, I realized there was no way to reach out for help via messaging platforms, nor was there a complaints number available. There was no direct communication with the seller, and the lack of customer support or purchase protections on the app or website is concerning. Now, I'm in the process of filing a claim with my bank.
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