The service failed to return my call as promised to organize a holiday purchased through a third-party platform. They later confirmed the trip with absurd flight schedules involving two different airports, which would leave no time to enjoy the hotel as advertised. I would have incurred additional costs just to travel to a different airport to pick up the rental car. Had I known all this information before making the purchase, I definitely would have reconsidered. None of these details were available at the time of buying, despite regulations requiring transparency. I requested a refund, but the service directed me back to the third-party platform. After multiple messages, they finally agreed to issue a refund as a goodwill gesture, but I am still waiting.
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