The platform still refuses to take responsibility for selling me a defective bed through a third party. Despite being the facilitator of my order, they are not addressing my request for a refund. Their only response has been about contacting the merchant and allowing 72 hours for a reply, which has already happened. Now, I am waiting for them to arrange the pickup of the bed and handle the return costs as per consumer rights legislation.
Claim your business profile now and gain access to all features and respond to customer reviews.
