I submitted a refund request and received a response from the company on December 2nd, stating that everything was sorted and I should wait 3-5 days for the refund. As of tomorrow, December 12th, I'm still waiting. While it's just £5.99, it’s the principle of the matter. This is not satisfactory. I did receive a £3.99 refund for the delivery, but not for the item itself.
Claim your business profile now and gain access to all features and respond to customer reviews.
