Extremely disappointing service. I purchased two vouchers for concert tickets as a holiday gift. The vouchers had to be redeemed separately, so I redeemed the first one and selected my seats. When I attempted to use the second voucher, it showed as sold out! I spent weeks trying to reach the support team, but they were unhelpful and informed me that I could only receive a refund for one ticket since I had already redeemed the other. I will never use this service again.
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