My partner and I each ordered an item that never arrived. We reached out to the service and the seller but received no response. While the service mentioned that a refund was arranged next to my order number, I have yet to see any refund! After following up again, the automated message stated that I’m not eligible for a refund because the order has expired?! This service is a scam! It’s frustrating that there’s no actual phone number to speak with someone directly! I am extremely upset! This is unacceptable service!
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