I bought a voucher a week ago, and the funds were deducted from my account, but I haven't been able to redeem it. I've attempted to reach out through the only available contact method, but I haven't received any help. The voucher has an expiration date, leaving me with just a few days to use it. The entire process has been confusing, the customer service is lacking, and the excessive marketing emails since my signup are overwhelming. I'm concerned that I may have been scammed.
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