having contacted them via whatsapp, email, twitter
each one is telling me my husbands deal was not gifted to me even though it states quite clearly it was - says gift pack was sent out
Due to my health at the minute I'm unable to use this hotel before the expiry date end of March so I'm wanting to know what my options are perhaps extend until later in the year etc
All they keep saying is they need to speak to my husband as he bought it
My argument is no it's a gift that was gifted from your own website to me so what's the problem
They are adamant that it wasn't a gift so I've sent them a screen shot that clearly states that it was so why can't they see that?
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