Awful company to deal with. They just copy and paste the same responses in their WhatsApp service. I ordered a coat that was advertised as "Unisex Navy North Face Windproof and Waterproof Zipper Hooded Jacket". However when you click the link it then changes to "North Face Inspired Windproof and Waterproof Zipper Hooded Jacket". I contacted Wowcher who said i had to send an email to another company even though this was within hours of my order. I then had to wait for Chinese new year to finish for the company to email me saying they don't have my order details and asked for a screenshot from Wowcher. This was sent and was told Wowcher would then refund me. The refund was processed but as a credit to my wowcher account with no option to have the money refunded back to me! So here I am awaiting for the shambolic customer services on WhatsApp to tell me why they cant refund me! Absolute awful company, avoid like the. Plague
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