Over the course of close to a year I have had WOW and been using their provided modem/router combo (because according to them, my personal systems wouldn’t work with their service), I have had consistent issues. Frequent, daily Wi-Fi drops where it will go out for anywhere from 30 secs to a couple hours, multiple times a day. Terrible customer service that has been 0 help and has told me to just wait until it comes back online.
Even connecting to the router via Ethernet isn’t effective because it constantly cuts out. Not to mention I’m paying for the 1gbs unlimited plan and NEVER hit those speeds. Closest I get is 500mbs.
Unfortunately, my apartment complex signed a deal with them and I’m stuck with them as my only option here in E.L., Michigan.
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