This is a truly rubbish company. I have been with them for 1 year and 12 days paying c £274 pm, and they have refused a small claim ( c. £60). They said I cannot make a claim within the first 14 days of the policy commmencement date of the original policy. I informed then that the symptoms started approximately a year ago (not exactly a year ago), so they have said since the first 14 days are not-claimable, and they assume the symptoms started exactly in that period, I am therefore 2 days short of being able to make a claim. CLAIM DENIED. My advice.............BUPA
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