As the owner of a clinic that relies on a booking system, I was severely impacted by the major update released on December 22, 2025. Our booking system became completely inoperable, with appointments not displaying and automated reminders failing to send. Although customers could still book online, backend management was essentially broken. I had to manually query the database to manage appointments, which is unsustainable. Releasing a critical update just before the holidays without adequate support is unacceptable. The response from support has been dismissive, despite clear evidence of the issues. Days have passed without a resolution, leading to significant operational disruption and loss of trust. I cannot recommend this system for businesses that require reliability.
Claim your business profile now and gain access to all features and respond to customer reviews.
Amelia is an Enterprise-Level WordPress Appointment Booking Plugin, allowing to manage multiple services, employees, customers, business locations, analyze business performance, and accept online payments through PayPal and Stripe. Built by an award-wi...
