Significant problems arose after the December update. The booking system was intermittently malfunctioning, and the management of bookings became disorganized. I'm still uncertain if the issues have been resolved, as notifications for bookings were not being sent, and many remain uncommunicated. The support team appeared to be under pressure, as their responses were somewhat curt and lacked helpful information, even after our website manager provided login details and requested updates. While the pricing is competitive, improvements are needed in customer service and update testing.
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Amelia is an Enterprise-Level WordPress Appointment Booking Plugin, allowing to manage multiple services, employees, customers, business locations, analyze business performance, and accept online payments through PayPal and Stripe. Built by an award-wi...
