This is the absolute worst company ever!!! I have attempted to use Wrench on at least 5 different occasions & paid for car repair services that I didn't receive. I thought it was convenient to use a mobile mechanic & had hope & optimism that they will do a good job. But each and every time I've felt like I was charged for services that were never completed. For example, the mobile mechanic came to my house today and didn't even attempt to do the diagnostic. He was so busy and focused on leaving instead of doing his job. I paid $650 for a diagnostic and was told that we needed to get a battery also. Got the battery and he still didn't do the diagnostic. And an added bonus, they charge you upfront before they will even come to your house for an appointment, which is a shady business practice. I could understand if a deposit was needed, but to charge before services is rendered is an immediate red flag. I want everyone to know that this company is a complete scam. They use a bait and switch approach, always wanting the customer to get something other than the actual service they need. If I could give a rating below 0 I certainly would. Run as far away as you can from using this company, unless you like seeing your hard earned money being thrown completely out of the window!
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Wrench is a mobile auto repair service that strives to remove the hassle of vehicle ownership. We service all types of cars and trucks, offering everything from oil changes and tune ups to brake jobs and no-starts. Our ASE certified mechanics can perform most jobs right in your driveway or at your parking spot at work giving you the freedom to spend your time on more important things. Just tell us what services you need and we'll send you a fixed quote. Don't know what's wrong? We'll come out, do a diagnostic visit, and create a quote for you. We focus on no hassle pricing and convenience. The price we quote you is the price we charge. We also keep you covered with our 12 month/12,000 mile Warranty.See more
