I strongly advise against purchasing from this seller! Their website claims that all their clothing is made from 100% Marino wool in the USA, but what I received was actually 100% POLYESTER, printed on low-quality fabric. It looks nothing like the beautiful items shown online. Additionally, they are based in a different country, which resulted in a 20-day wait for my order. Now, I'm trying to get a full refund, but they've only offered a 10% discount, then a 40% discount. I have made it clear that I will never buy from them again and demand a full refund, as the item I received was far from what was advertised. Despite sending at least 20 emails requesting my refund, they claim to have escalated the issue to some non-existent "department managers." I believe they are scammers! My next step is to reach out to my credit card company to dispute the charge.
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