Review Time
So far, not so good. This company clearly doesn’t like dealing with customers. 😂 Feels impossible to actually speak to someone. Upon signing up, you immediately receive email spam. The free trial is too short to actually explore the environment if you’re a busy professional and when I asked for an extension, they said they extended it but the features were all gone. I don’t appreciate the AI chat bot that is utterly useless and an email form that has no option to add comments. Feels as though they have put a tech wall between clients and sales that frankly leaves a terrible first impression for anyone wanting to invest in the platform. Needs some serious work in this area. The only reason why I’m pursuing is because no other option. Otherwise, would happily go to any one of their better competitors.
after switching to the paid program, I lost most of the functionalities that I inteded to use - although this was NOT indicated on the website! After contact with support, I could not even upgrade to a more expensive plan, as it was not available for only 2 people. I had issues with uploading and dowloading images and videos (what was exactly my intention of use of wrike) and custumor support was not able to solve this, even after repeated contact.Ask to cancel my subscription, but was charged a year after anyway without any prior notice, but charged directly on to my creditcard. Customer support is useless. Trial account works great, but once you paid the entire tool is shit. Severly requested (very basic) functionalities by users are not even developed, essential functionalities do not work. It is complete garbage.
Wrike has helped us go from multiple forms of project management to one source of truth. Our experience has helped us to keep a near real time updates and progress of all our project portfolio, from simple to very complex projects. We have created a standard workflow to help us reduce the waste of creating projects manually.
First and foremost, we needed a project management system, and Wrike did the trick. Once we realized the power we held, it exploded in our department and across the organization. We have dedicated team members who are constantly improving efficiencies with Wrike automation and workflows. If I could be a Wrike sponsor, sign me up!
Wrike is the most intuitive project management tool I've used in 20+ years of marketing communications. It's a bonus to have deep experience in project management, but even our newest employees are able to benefit from using the tool. The biggest downside is convincing people who've had negative experinces with other PM tools that Wrike isn't like the others.
Wrike has made a huge difference for our team. It’s helped us work better across departments by keeping everything in one place and making it easy to see who’s working on what. The visibility into everyone’s workload has helped us stay on track, assess overload, and get things done more smoothly. It’s been a game changer for collaboration and staying aligned.
I first started using Wrike over 4 years ago and at first was a little overwhelmed by the onboarding. Since then I have come to appreciate the robust tools and versatility of the system. You can make your processes as simple or as detailed as you wish, but don't miss out on all of the ways you can automate your workflow and workload. One of the things I appreciate is the weekly updates that continually evolve the tools. These keep me abreast of the changes and build on great ideas. There are a few things I wish would be addressed, but workarounds have helped find a middle ground until they get them on the product roadmap. I do feel heard in their product feedback forums, though, when I see a feature that I've wished for get added.
I love how Wrike can be tailored to meet the needs of my company. By using automations, custom workflows, and custom item types, we are able to have Wrike do the hard work for us. While this does result in more setup time initially, it works great! There is still a few key functions like task reminders that I wish were a part of the software. We have also been loving the calendars and workload charts to show accurate pictures of how busy our schedule is.
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Wrike is the most versatile collaborative work management platform, trusted by tens of thousands of leading brands and organizations worldwide. As an award-winning, enterprise-grade solution, Wrike empowers teams of all sizes to scale output, boost visibility, and achieve outstanding results in today’s fast-paced business environment. The platform is designed to meet the unique needs of a wide range of teams, including marketing, creative, project management, product, and professional services, making Wrike the go-to choice for companies seeking to streamline workflows and drive success.
Wrike enables organizations to unify people and processes in a single, secure workspace, regardless of where teams are located. The intuitive interface and powerful collaboration tools make it easy for teams to communicate, share files, and manage projects in real time, breaking down silos and fostering a culture of transparency and accountability. Advanced visualizations and reporting features provide deep insights into team and project portfolio performance, enabling leaders to make faster, smarter, and more data-driven decisions.
Security is a top priority for Wrike. The platform is ISO/IEC 27001 certified and operates world-class data centers in both the US and EU, ensuring that company data is always protected and compliant with the highest industry standards. Wrike is built to scale with any business, offering customizable workflows, automation, and integrations with the tools organizations already use, so teams can adapt Wrike to fit unique processes and goals.
Experience how Wrike transforms the way companies collaborate, manage projects, and deliver results. Wrike defines the next generation of work management, powering productivity and growth for leading brands around the globe.
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