playalberta.ca

1.2
1.2 Based on 55 reviews

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Average Rating

1.2

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5

55 Reviews

5 Star
0%
4 Star
4%
3 Star
4%
2 Star
5%
1 Star
88%

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Jenna Comeau
I downloaded this app today I will be deleting it when I receive my funds back. did pretty good at f

I downloaded this app today I will be deleting it when I receive my funds back. did pretty good at first…then later that evening made a deposit then it sat on pending for 5 hours and still pending! Highly recommend not wasting your time.

1
Date of experience: Feb 21, 2026
Frustrating Experience with Daily Limits

I've played for about 10 minutes over four different days, only to be met with a message stating I've hit my daily limit. When I sought help online, I received generic responses that didn't resolve the problem. I waited for an agent, explained my situation, and they were unable to assist me at all. I went through this process four times! 😡🥵🥵🫣 Now I realize I could actually call someone for help. 😆🙄 Why can't these automated systems and agents just provide their phone number? 🙇🏼‍♀️🙄🙄 Thanks for sharing…Wishing you a Merry Christmas and may you be blessed in every way you deserve. 🙏🏼

2
Date of experience: Dec 25, 2025
Multiple days with frustrating limits...

I've played for about 10 minutes on four different days, and then a message appears saying I've hit my daily limit. I tried to resolve this online, but received generic responses that didn't help at all. I waited for an agent to assist me, but they couldn’t do anything either. I repeated this process four times! Now I see I can actually call someone for help. Why can't these automated systems just provide their phone number? Thanks for sharing... Merry Christmas and may you be blessed in every way you deserve.

2
Date of experience: Dec 25, 2025
Adrian
Extremely disappointing customer service

The customer service is incredibly poor. First, you have to deal with automated responses that fail to recognize any issues, offering only compensation games for the inconvenience. They initially lured me in with ten plays of a game that didn’t function. After six hours, I finally reached a supposed live person who credited my account with a mere sixty cents! What a letdown!

1
Date of experience: Dec 20, 2025
Montie Howard
The worst experience imaginable

This has been the worst experience ever. They seem completely untrustworthy. We attend games and receive codes to enter, but they never work. Customer support is laughable—just shut it down already!

1
Date of experience: Dec 18, 2025
Danna Carter
Problems with a lottery purchase

I attempted to buy a $30 lottery ticket, but the transaction failed. I received an email saying my credit card was charged and the amount was added to my account. I tried again, and this time it went through. However, I ended up being charged twice despite the initial failure notification. I've complained, but it’s been four days with no response. I will never use this site again. I doubt they would return my winnings if I won something substantial. Avoid this platform—customer service is nonexistent.

1
Date of experience: Dec 12, 2025
ThomasEmeraude66
Glitches everywhere on the site

The site is glitching, yet they continue to let us use it. It's absurd. I've shared the glitches on social media for others to see. It's shocking that they accept deposits on a malfunctioning site. The governing body should take responsibility. If you're using the site today, know that you’re on a glitchy platform. This feels like a scam.

1
Date of experience: Dec 12, 2025
CP80
A Blackjack player's disappointment

As a Blackjack player, I created an account and played during Covid. After a bad experience, I didn’t deposit again. I returned in December 2025 and encountered the same frustrating issues: an unnatural flow of cards. You might win a little, but then the system ensures you lose consistently, with the dealer winning most hands. It's not a fair game; find a more realistic platform.

2
Date of experience: Dec 11, 2025
Avoid this site

I made three withdrawals on December 10, 2025; the first two were processed instantly, but the third is still pending. I wouldn't recommend this platform to anyone. Despite assurances that the issue would be resolved within three days, it’s now December 20th, and I still haven't received my winnings. The support staff are utterly unhelpful. This feels like a scam—take my advice and steer clear of this site.

1
Date of experience: Dec 09, 2025
Shawna R.
Warning! Please read this

As an Alberta resident, I thought this site couldn’t be worse than others I’ve tried. I lost nearly $200,000 in the past and switched to this platform in early 2024, hoping for better luck. Unfortunately, I've lost almost every time I've played. I’ve tracked my sessions and never won more than $800, while losing about $150,000 since. I now limit my deposits to $600 daily. The online Blackjack feels rigged, while live dealer games are slightly better. I find it comical now, but I wonder if my contributions even help needy Albertans. If anyone has had a different experience, I’d love to hear from you.

1
Date of experience: Dec 08, 2025

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