A construction service replaced my bathroom floor a year ago, and the quality was appalling from the start. There were cracked grout, misaligned transitions, and even grout on adjacent surfaces. They sent the same installer to address the issues, but nothing was resolved. I foolishly paid for the job, expecting them to stand behind it, but they did not. Over the past year, the tiles have cracked and lifted, making popping noises when walked on. After many attempts to reach the project manager, he finally responded to say he no longer works there and referred me to another representative, who later informed me that the owner claimed it wasn't under warranty. I asked to speak with him but haven't heard back in weeks. Poor workmanship, management, and communication. I strongly advise others to avoid this construction service.
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