Delivery was missed on the 29th of December without any notification, despite tracking showing a vehicle assigned. I cleared my living room and got rid of my old sofa, waiting until late. For the next two days, I pursued the delivery service for updates. I was promised call-backs that never came and was informed that the drivers would reach out when they were close—despite tracking indicating I was next for over an hour. The delivery finally occurred on the 31st of December after numerous excuses. There was no apology, poor communication, and the delivery team did not set up the electrics correctly, taking the instructions with them. I paid a premium for delivery only to face stress and wasted time. I advise others to be cautious when choosing this delivery service.
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