I tried to subscribe to the Wall Street Journal (online digital only subscription) yesterday and my checking account was debited $8.56 for the first month's subscription. But when I tried to access the digital content the website said my subscription had expired. I tried everything with their customer service department - online chat assistant and calling the 800 number - and have had no resolution. The customer service agent with whom I spoke didn't speak much English and had trouble understanding my issue. He said he'd send a link to reset my password and never did. The customer service page on the WSJ website is useless. Options are limited and everything is circular.
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