Once subscribed, cannot teminated! No cancellation button in the app and web portal. No response to cancellation email. No cancellation via phone call. I tried all these but eventually failed. I had to terminate my credit card to stop the charge.Here's what I went through: When I called their US hotline, I was told to call the HK hotline as I am in Asia. In my first call to HK hotline, they suggested that I cancel via web portal as I cannot cancel via the app that I signed up with. When this failed, I called the second time and was told to write in to the email address in the WSJ website - but no one responded to my request for cancellation and they continue to charge me.Finally, I called my credit card company and I was told that only way to stop this after all else failed is for me to terminate the credit card which I did.
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