I ordered a flashlight from an online platform, and it stopped functioning after just three months. I reached out to customer support multiple times and followed up via email, but I haven't received any replies. Living in France, I'm unsure about my options for support or a replacement. I plan to post on a forum to see if others have faced similar issues and will update if I receive any feedback. So far, their customer service seems very lacking. From what I've seen online, many others appear to be in the same boat. I also noticed that a lot of positive reviews seem to come from a single account, which raises doubts about the company's credibility. For now, I'm still awaiting a response, but this experience has been quite disappointing.
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