I've had three Wusthof knives for around twenty years, and recently noticed that the bread knife had a cracked handle. I contacted Wusthof on the 2nd January enquiring about a warranty claim or otherwise for repair options, and after being sent the relevant form, I was approved for a warranty replacement, received by post on the 12th January. I'd like to thank Amy at Wusthof for her help.Perhaps more important than the quality of service is the excellent quality of the knives. These are knives to last a lifetime, supported by a lifetime warranty.Realistically, I think any knife of this price should be this good, however backing it with such good service twenty years later is remarkable.
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Wüsthof is a renowned brand with a rich heritage in crafting exceptional knives since 1814. Located in Solingen, Germany, known as the "City of Blades," Wüsthof is owned by the seventh generation of the Wüsthof family. The brand's state-of-the-art manufacturing facility combines traditional skills and techniques with modern production methods to create a range of knife collections and cooking utensils. Wüsthof's iconic Classic collection, crafted through over 40 meticulous manufacturing steps, has become a symbol of precision and quality, earning the loyalty of chefs worldwide.
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