wusthof.com

2.8
2.8 Based on 40 reviews

Wüsthof is a renowned brand with a rich heritage in crafting exceptional knives since 1814. Located in Solingen, Germany, known as the "City of Blades," Wüsthof is owned by the seventh generation of the Wüsthof family. The brand's state-of-the-art manufac...

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WM18
Don’t buy! Unsafe and caused injury

My mom bought me their knife set. She was trying to remove the tape and glue that was on the knife to clean it for use and the knife cut through her finger. It was such a deep cut that it wouldn’t stop bleeding when pressure was applied. She went to the doctor and he gave her triple antibiotic ointment and said to monitor for infection. Thankfully her finger recovered and has a scar now after almost one month of not being able to use her finger, not getting it wet and preventing infection. I notified their customer service of her injury and that they did not have proper warning or instructions of how to remove the tape and glue off the knife in the first place. Their staff seems unbothered and wanted to give a giftcard to buy more knives on their website. I’m sorry but if you get gravely injured by a knife from a specific company why would you want to purchase another from them?? Does that even make sense? These people have no care in the world if someone gets injured by using their knives. They are extremely sharp and have horrible packaging that have caused the injury to occur. Don’t buy their knives.

1
Date of experience: Oct 23, 2022

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Business Details

  • Wüsthof is a renowned brand with a rich heritage in crafting exceptional knives since 1814. Located in Solingen, Germany, known as the "City of Blades," Wüsthof is owned by the seventh generation of the Wüsthof family. The brand's state-of-the-art manufacturing facility combines traditional skills and techniques with modern production methods to create a range of knife collections and cooking utensils. Wüsthof's iconic Classic collection, crafted through over 40 meticulous manufacturing steps, has become a symbol of precision and quality, earning the loyalty of chefs worldwide.
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  • email support.eu@wusthof.com
  • call +4921220670
  • language https://wusthof.com

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