Same experience as the previous reviewer! I ordered bird feeders on December 16, 2025, for Christmas and received a notification on December 20 from the shipping service that the label was created and I would be notified when they received the package. It is now December 23, and there has been no further activity. I even paid for expedited delivery. Unfortunately, I was never able to reach customer service by phone, only receiving an email response stating it was not their fault as it was in the hands of the shipping service. Why would you ship via that service when I paid for expedited delivery? I have little confidence that I will receive the order by Christmas. Very poor customer service. I will refuse this package and contact my credit card provider to dispute the charge. AVOID ORDERING FROM THIS SERVICE!!! I wish I had seen these reviews before placing the order.
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