Terrible service. I searched for '25 best bird feeders' for a Christmas gift and was directed to a top-rated feeder, which led me to the service's website. The site navigation was very questionable, and there was minimal information on how to contact customer support. When I finally reached someone, they assured me my product would be shipped promptly (even though I had ordered it two weeks prior). They followed up with an email containing a tracking link that didn't work. After multiple attempts, I finally got through by phone, but had to wait at least 15 minutes. I ended up disputing the charge with my credit card. The bird feeders eventually arrived, but when I tried to get a return label, they informed me they couldn't provide one. They did give me a return address that differed from the one listed online, so I had to pay $13 to return the product. I’m unsure if I’ll get my money back, but at least my credit card reimbursed me. Do not trust this service.
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