I placed an order for two bird feeders on December 14, 2025, for Christmas and received a notification on December 20 from the shipping service that the label was created and I would be informed when the package was received. As of December 23, there has been no further update. After finally reaching customer support, I was informed there was an issue at the warehouse and that my order would not arrive by Christmas. Extremely disappointing customer service. I plan to refuse the package and contact my credit card provider to dispute the charge. I strongly advise against ordering from this service! I wish I had seen these reviews before making my purchase.
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