They claim to have responsive customer support, but it takes them over a month to respond to an email. I initially wanted to return an item for a different size, but after trying another item for almost two weeks, I wanted to return my whole order, so I sent a second email because they hadn't responded to the first yet. When they finally responded they offered a crappy partial refund with an offer to keep the item, but I insisted on returning the entire order. It has been about a month since their first response and my immediate reply, and still no word from them. Their products are cheap crap and they will leave you stuck with them.
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