I would like to share the disgusting experience i had with 2nd city Gas, plumbing and heating service.I am a woman who works from home alone. 2 workmen were in my house for 3 minutes and charged me £90!!I was advised it was £90 for the first HOUR on the phobe prior to the call out.I explained that the pump or cartridge in the tap was "playing up " . They turned the tap on and agreed.They did not remove the bath panel to check underneath the taps.They then advised it needed new taps at the cost of £380 plus VAT =total of £465 .They then asked for £90 for just turning on the taps !!! And they wanted it to be paid in CASH or they would "get in to trouble "I was told they would sit of the drive until it was paid in full . Which made made me feel uncomfortable and angry.I told them i would have to pay over the phone and asked for an invoice. They didn't have an invoice book and wrote with a pencil on a "quotation pad" he crossed out the word quotation and wrote invoice on the top of the paper. The office asked for an invoice number which they didn't have so he just made a number up and wrote it on the paper too.how does that work with the tax office ??? If they had checked and tried to get it to work then i would have had no issues paying but 3 minutes in the house is just ripping people off .I rang "quickfind" and they advised they didnt agree with them asking for cash and sitting on the drive until paid and that the "boss mark " would telephone meBut... he never did !I am absolutely appalled with my expericence with this company and how i was treated as a paying customerWould not reccommend to anyone .
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2nd City Gas, Plumbing & Heating Ltd is one of Birmingham’s leading plumbing companies. For comprehensive plumber services, call us on 0800 587 3136.
