4bissell.co.uk is the most awful company I’ve ever had to deal with. You can’t speak to anyone, as the phone lines are closed due to COVID, so you can’t ask for advice before you order, therefore chances are you will order the wrong part, like I did. My order was for £15.48 out of which I paid a hefty £5.48 delivery for an item that weighed practically nothing. When that happens, as it did to me, you have to return the item. You can return the item by printing a returns label. All straight forward you might think.... Wrong!!! I had to keep emailing 4bissell to get my refund, then I had to send them proof of posting, even though Royal Mail had confirmed they had received it back. When I finally got my refund, they only gave me £4.99. It would have been better for me to have kept the item. It looks like Ive paid £10.47 to return it to them.My advice is to avoid this company. They are greedy and unhelpful. In the end, I got my spare part from eBay and I got a 1st class service.
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