I had been going to this spa for my cavapoo’s hair and teeth since moving to the area year ago, but because I couldn’t make the appointment because of terrible gridlock traffic in Cranleigh today they decided to take the full amount of the appointment - even though they would have saved on product not being used and no grace for being a regular customer… the £98, yes almost £100 for a groom and tooth clean they took will be the last money they ever get from me. I’ll be finding a new groomer locally, and one where I don’t have to pay a parking fee to park and who respect the loyalty of their repeat customers
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