We were extremely disappointed & upset by the severe nature of the look our cat came back with when we used the mobile spa service in August. I specifically asked that his coat be trimmed and cleaned and that I did not want a bald cat. Unfortunately, a bald cat, is what we got, styled in what can only be described as a poor attempt to resemble a lion. He also did not appear to have been cleaned. Our cat was a beautiful long haired Persian who had rolled in some foul smelling dirt and had some knots which required removing by a professional. He is an elderly cat who has lost muscle mass and weight because of his age and arthritis. He is not a show cat to be styled with a certain look as the groomer saw fit. 5 weeks on and though his coat is slowly growing back the tail fur is not. It simply looks hideous and he does not resemble the cat we have known for the past 12 years. I politely expressed our dissatisfaction and received a reply in defence of the groomer claiming it was for his welfare. However, it feels more like the groomer accidentally trimmed too close to the skin then had to do the whole body to compensate. We would not recommend.
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