Alcohol detection systems has the worst customer service. I was hung up on 15 times today because they want to talk while I’m talking. I pay them for service and they don’t work weekends or bother to call you back when they say they will. I’ve been with them for years and I’ve had enough. I am doing everything and anything to switch companies. My car is stuck because of a device error and they want me to pay to get the car towed 30 minutes to have them put another faulty device in. One lady was helpful and was trying to get me a better Intoxalock device because they own both companies. The lady Cletia never called back and when I called back I got the same 2 mean and unhelpful people that hang up on me even though I’m paying them for a breathalyzer that is not functional and I can’t drive because there customer service is terrible. I have to come up with ideas from there earlier customer service reps that quit .Like a mobile installer, how is it my fault that their device is error coding saying clock set error and now I don’t get to go to work or doctor for a week?
Claim your business profile now and gain access to all features and respond to customer reviews.
Alcohol Detection Systems (ADS) provides affordable pricing and convenient installation centers for ignition interlock devices. Find a location near you today!
