I'm giving this company 1 star not for their products or the quality of their products, but for their customer service. I put an order for a 4 point docking hardware as well as for saddlebags crash guards on Monday 1/27/2025 and another order on 2/1/2025 for a front engine crash guard. I got an auto message saying that they got my order and they will send me a message with the tracking number, I also got one today. on their website when I go to check on my order the status says processing. the crazy thing is that I got the 4 point docking hardware today without any notification that it was shipped or when it will get here the site still says the order of 1/27 is processing. I'm still waiting for the saddleback crash guard placed on 1/27. I have not installed their product on my motorcycle and I'm sure the quality will be satisfactory but man their customer service sucks and their web admin needs to go. one more thing once you create an account and you add your bike, the next time you logon that info is gone so I'm giving their customer service / web admin a star for not letting customers know if their product shipped and when they can expected to arrive via a tracking number.
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We are an aftermarket Harley parts manufacturer that makes and distributes top-of-the-line color-matched bagger products for Harley Davidson motorcycles.Customers happiness is the most important and valuable thing to us. Save money. Save time. Lose the stress. Be you. We are Advanblack.
