Review Time
Paid $479 for a custom sik baggers seat only to find out it is not even water resistant, when contacting customer support Mike tells me better stay home on rainy days, wtf kind of company sells seats for motorcycles that can't be used in the rain. This seat gets wet and stays wet for at least a day after it rains. Avoid this company at all costs they sell junk at a premium price.
This company dragged me threw the woods lied about my painted product. After wat seemed like an eternity and threats they finally said your product is on the way. Well from china… outsourced junk.. would have been cheaper to have taken to my body shop and had redone. I’m telling anyone don’t buy anything from this joker. Plain outright junk garbage.
sorry, couldn't find a way to include pics. I also posted this on their facebook page. I doubt it will be added through their admins.I like my bags. what I didn't like was being told that my saddle bag guards would not work on 22. So, they talked me into side covers because the guard had to come off for the bag to fir. Well, I didn't need the side covers .the reason why they said they wouldn't work is because, in pic 2, you see where the bolt used to be and in pic 3 you'll see that they had them made without the mold being proper as to fit that bolt. Well 1, you can buy rails a lot cheaper than their fancy crash bars. 2, all you have to do is remove that bolts. The rail is secured in the front mounting and the rear mounting.....6 k since i added these bags and removed that bolt. not one issue yet .Save you money ! I also had to pay a restock fee for something they sold me that I didn't need.DO YOUR HOMEWORK.
I'm giving this company 1 star not for their products or the quality of their products, but for their customer service. I put an order for a 4 point docking hardware as well as for saddlebags crash guards on Monday 1/27/2025 and another order on 2/1/2025 for a front engine crash guard. I got an auto message saying that they got my order and they will send me a message with the tracking number, I also got one today. on their website when I go to check on my order the status says processing. the crazy thing is that I got the 4 point docking hardware today without any notification that it was shipped or when it will get here the site still says the order of 1/27 is processing. I'm still waiting for the saddleback crash guard placed on 1/27. I have not installed their product on my motorcycle and I'm sure the quality will be satisfactory but man their customer service sucks and their web admin needs to go. one more thing once you create an account and you add your bike, the next time you logon that info is gone so I'm giving their customer service / web admin a star for not letting customers know if their product shipped and when they can expected to arrive via a tracking number.
Don’t order from this company, the colour does not match. I have a Harley, all genuine Harley parts in Radioactive green and the item is no where near a match in colour, but apparently it’s Harley Davidson fault that they have not matched their parts to this companies colour. Offered me a refund but would take postage cost and 20 % off for restocking plus I had to pay for registered insured post for return
The ST fairing mounting bracket obstructed the ignition key; customer service offered no solution beyond I should fix it myself by enlarging the access hole. The fairing assembly is flimsy and is rattling itself apart since it was installed. I would not recommend advanblack because of quality issues and lack of customer service support the sales rep was kind and at the same time, not helpful.
I’m going to be very honest here. I have a 23 lowrider ST. I hated the factory bags from the beginning. I bought advanblacks non stretched bags color matched which I paid $1604 shipped now that includes the hyper led lights too. When they arrived I was excited. I installed the right side and it went smooth as pie. When I got to the left side the bag would not line up with the conversion bracket now matter what I tried. It was very obvious that something wasn’t done right. I contacted them by email because calling them is a joke. Why do they even have a phone number when they never answer the phone. Anyway after sending them about 20 pictures they said we will send you a new conversion bracket but it’s on back order. Of course it is. So I received it in a couple weeks came all the way from China. Big letters on the box made in CHINA. So I installed it on the right side and it lined up perfectly. The other issue I had was the lid on the right side would pop open as I was driving. It vibrates open. So now I have to make sure I lock it. I’m in the middle of dealing with this through emails of course and I’m getting annoyed. I paid a lot of money for these bags when I should have just bought the same bags from nasty hogs for more than half the price. I’m so stupid for that. I also called there tech number 3x to help me with the wiring for the LED light and left 3 messages and to this day nobody called me back. I figured it out myself. I hope at the end of this they take care of it. Even if they do I probably won’t buy another thing from them. Everyone on YouTube says how great they are but there all sponsored. I think there overpriced and overrated. Customer service sucks. You can’t call them because they won’t answer the phone. Email takes about 24 hours every single time so it takes forever.
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We are an aftermarket Harley parts manufacturer that makes and distributes top-of-the-line color-matched bagger products for Harley Davidson motorcycles.Customers happiness is the most important and valuable thing to us. Save money. Save time. Lose the stress. Be you. We are Advanblack.
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