www.advanblack.com

4.4
4.4 Based on 107 reviews

We are an aftermarket Harley parts manufacturer that makes and distributes top-of-the-line color-matched bagger products for Harley Davidson motorcycles.Customers happiness is the most important and valuable thing to us. Save money. Save time. Lose the st...

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Sutton Brown
Low Rider ST saddlebags bad experience

I’m going to be very honest here. I have a 23 lowrider ST. I hated the factory bags from the beginning. I bought advanblacks non stretched bags color matched which I paid $1604 shipped now that includes the hyper led lights too. When they arrived I was excited. I installed the right side and it went smooth as pie. When I got to the left side the bag would not line up with the conversion bracket now matter what I tried. It was very obvious that something wasn’t done right. I contacted them by email because calling them is a joke. Why do they even have a phone number when they never answer the phone. Anyway after sending them about 20 pictures they said we will send you a new conversion bracket but it’s on back order. Of course it is. So I received it in a couple weeks came all the way from China. Big letters on the box made in CHINA. So I installed it on the right side and it lined up perfectly. The other issue I had was the lid on the right side would pop open as I was driving. It vibrates open. So now I have to make sure I lock it. I’m in the middle of dealing with this through emails of course and I’m getting annoyed. I paid a lot of money for these bags when I should have just bought the same bags from nasty hogs for more than half the price. I’m so stupid for that. I also called there tech number 3x to help me with the wiring for the LED light and left 3 messages and to this day nobody called me back. I figured it out myself. I hope at the end of this they take care of it. Even if they do I probably won’t buy another thing from them. Everyone on YouTube says how great they are but there all sponsored. I think there overpriced and overrated. Customer service sucks. You can’t call them because they won’t answer the phone. Email takes about 24 hours every single time so it takes forever.

1
Date of experience: Jun 18, 2024

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Business Details

  • We are an aftermarket Harley parts manufacturer that makes and distributes top-of-the-line color-matched bagger products for Harley Davidson motorcycles.Customers happiness is the most important and valuable thing to us. Save money. Save time. Lose the stress. Be you. We are Advanblack.

  • email info@advanblack.com
  • call +19097840675
  • language https://www.advanblack.com

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